Privacy Policy
This Privacy Policy explains how Capture Moments handles personal information in connection with its photography studio services, website, private galleries, and related communications. It applies to inquiries, bookings, product photography projects, and other interactions with our business in Canada.
Contact Information
Subject to legal limits, you may request access to the personal data we hold about you, ask for correction of inaccurate information, and request deletion where retention is not required. You may also object to certain uses or withdraw consent where processing is based on consent. Some requests may be limited if we must keep information for legal, security, or business record purposes.
To make a privacy request, use the contact details in this policy and describe the information or action you are requesting. We may ask for enough information to confirm your identity and locate the relevant records. If a request cannot be fully granted, we will explain the reason where appropriate.
We retain personal data for the period needed to manage inquiries, complete projects, maintain business records, resolve disputes, and meet legal, tax, or accounting obligations. When information is no longer required, we delete it, anonymize it, or otherwise limit its use in accordance with our retention practices and applicable law.
If we make material changes, we will update the policy on this page and may provide additional notice where appropriate. The revised version applies from its stated effective date. We encourage you to review the policy periodically so you remain informed about how information is handled.
Data We Collect
We may collect contact details, inquiry content, booking information, project specifications, reference materials, shot lists, product delivery details, payment-related records, gallery access activity, and communications about approvals, revisions, and file delivery. We also process limited technical data such as device, browser, and usage information when you visit the site or use our galleries.
How We Collect Data
We receive data when you submit a contact form, send an email, call us, arrange a planning call, share product details or reference images, review proofs, approve sample setups, or complete payment steps. Some information is generated automatically through website and gallery interactions, and some may be received from payment or service providers involved in the booking process.
Cookies We Use
Cookies and similar technologies may be used for essential site functions, session management, preference storage, and limited performance measurement. Essential cookies help the site and private galleries operate securely. Preference and analytics cookies help us remember settings and understand how the site is used so we can maintain and improve it.
Cookie Controls
You can usually control cookies through your browser settings, including blocking or deleting cookies already stored on your device. Some site functions may not work properly if certain cookies are disabled. Where required, we may also present a cookie choice mechanism for non-essential cookies.
How We Use Data
We use personal data to respond to inquiries, assess project scope, prepare quotes, plan product delivery, coordinate sessions, manage sample setup approval, produce and edit images, provide private gallery access, deliver final files, process payments, maintain records, secure our systems, and comply with legal obligations. We may also use limited technical data to operate the website, prevent misuse, and understand general site performance.
Service Providers
We may share personal data with trusted service providers that support website hosting, communications, payment processing, file delivery, analytics, and related operational services. These parties are expected to use the information only for the services they provide to us and to apply appropriate confidentiality and security measures. We do not authorize them to use your information for their own independent purposes.
Legal Disclosure
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, enforce agreements, protect our rights, or address security, fraud, or safety concerns. We may also share information in connection with a business transaction, such as a reorganization, provided the receiving party uses it consistently with this policy or as otherwise permitted by law.